About
• Introduction to Employee Surveys & Feedback — how organisations capture employee voices to improve engagement, trust, and workplace effectiveness. • Types of Employee Surveys — engagement surveys, pulse surveys, satisfaction surveys, onboarding surveys, and exit surveys. • Designing Effective Surveys — frame clear, unbiased questions that encourage honest responses and align with organisational objectives. • Feedback Mechanisms Beyond Surveys — one-on-one discussions, focus groups, town halls, and digital platforms. • Administering Surveys — survey distribution, participation strategies, confidentiality, and best practices for smooth execution. • Data Collection & Analysis — how quantitative and qualitative data are organised, analysed, and interpreted to identify trends and key issues. • Reporting & Communicating Results — presenting insights using dashboards and reports while maintaining transparency and protecting anonymity. • Acting on Feedback — translating insights into HR initiatives, policies, and improvement plans, and tracking progress over time. • Challenges & Best Practices — addressing low participation, bias, resistance to change, and building a strong feedback culture. • Capstone Project — Employee Survey Programme: design a complete employee survey programme, analyse feedback, and propose actionable improvements.
You can also join this program via the mobile app. Go to the app